Overview

Please note that as our products are hand painted, it may have small irregularities and vary from the image. No two are exactly alike, but are made with love.

All sales at Shailjaz Art Factory are final. Considering the uniqueness of our offering, we won’t be able to provide option for any exchange or refund. Refunds are ONLY processed based on fulfilment errors, such as incorrectly shipped or missing or broken items. We request you to inform us within 2 days after receiving regarding any missing, incorrect or broken items. We can provide store credit depending on the availability of the product.

Additional non-returnable items:

• Gift cards
• Downloadable software products

To complete your return, we require a receipt or proof of purchase and a video of unboxing.

Need Help —

Contact us at {shailjazartfactory@gmail.com} for questions related to refunds and returns.